Diemen, July 17th, 2025

Subject: Candidate inks for discontinuation

Dear Customer,

Thank you for using Mimaki products. We would like to inform you that the following inks have been selected as candidate products for discontinuation of sales:

• LH-100
• LF-140

More information on the background, affected and alternative items and other details can be found below.

Background

Forementioned inks contain a substance that has been added to the SVHC List (Candidate List of Substances of Very High Concern) which is part of the REACH Regulation. Substances added to this list will typically be added to the Authorization List after approximately 5 years and subsequently being de facto banned meaning any goods containing the substance can no longer be manufactured, used or sold in the European Union.

While the target countries of this regulation are only EU member states, this will not only apply to the use of these inks but also the import and sales of printed goods containing these inks. Furthermore, once effectuated these inks can no longer be stored in or moved through our European warehouses and facilities.

To ensure an uninterrupted supply of ink to all our users and to avoid complications in export procedures for goods printed with our ink we will proactively support the replacement of these inks to newly developed inks free from SVHC listed substances.

Affected and alternative items

Please refer to below table for an overview of the affected items and proposed alternative.

*1. As of Candidate List’s 32nd update, dated January 2025.
*2. Models for which the service period has not ended and are currently installed with LF-140 ink will be able to switch to ELH-100 ink. If you are currently using such combination and would like to continue using flexible ink you can benefit from a special trade-in program to upgrade to a recent.

Ink Replacement

To facilitate a smooth transition from current inks to be discontinued to the newly developed ink, Mimaki will support the change of ink in your printer*3 by providing free of charge:

1. One set of new ink
2. Print media for confirmation print before and after ink replacement
3. A limited warranty covering damages that occur during ink replacement*⁴
4. Parts and labor*⁵

*3. Printer models listed in below schedule table will be supported for ink change. If you are using a legacy printer model not listed in this table it will not be supported since the service period has ended. In this case please contact your reseller to discuss upgrade possibilities.
*4. Parts replacement required for issues that occur during ink replacement or ink related issues that occur within 30 days
after ink replacement will be covered under warranty, provided the ink replacement procedure has been followed
correctly including confirmation print before and after ink replacement.
*5. Only applicable to printer models for which ink replacement cannot be performed by the customer.

Schedule

Ink replacement requires you to download and execute a software tool which will guide you through the process. Please refer to below schedule for availability of the tool for each printer model.

Since the ink replacement procedure requires several hours of work, we recommend to schedule the ink replacement in advance according to your workload and present ink inventory. In case you are using a printer model requiring ink replacement by a service engineer, please contact your reseller to schedule the ink replacement.

Ink Test

The new ELH-100 inks have been formulated to match the characteristics of LH-100 inks as close as possible. However, if you have previously conducted specific testing according to your internal standards we recommend to conduct testing with ELH-100 inks before replacement. To facilitate such tests we kindly request you to contact your reseller.

We appreciate your cooperation and understanding as we align with the new regulations, and encourage you to reach out to your reseller should you need any assistance during the ink replacement process.

Yours sincerely,

Mimaki Europe B.V.